1. Comment transporter la machine ?

– Vous pouvez choisir vous-même la compagnie maritime. Ou utilisez notre transitaire, nous vous indiquerons le prix CIF.
– If the customer’s purchase quantity cannot meet the requirements of FCL, then we will choose the cheaper way of LCL transportation. This can save cost for customers.

2. Quelle est la force de votre usine ?

– The advantage of our company is that we have a very perfect production system and the raw materials we use are all high quality materials. The factory has a very professional after-sales department, r & D department, and very professional and dedicated production workers. From raw materials to finished products, each link has quality inspection personnel at any time. And we have very dedicated and professional sales staff. Be responsible for every order with the most professional attitude .

3. Quelle est la qualité de la machine ?

– Shandong Meiying food Machinery Co., Ltd. products used in the plate, parts, motor are made of high quality raw materials. The factory won the title of high-tech industrial demonstration enterprise, the company’s products through ISO, CE, CCC and other relevant international institutions certification. Many customers have been using our machines for more than 10 years.

4. Avez-vous déjà vendu des machines dans notre pays ?

– Our company has cooperated with more than 80 countries and regions in total, and we have clients on all continents in the world. For specific areas, please contact us.

5. Quel est le MOQ ou l'OEM ?

– MOQ: 1 set. We accept OEM or ODM.

6. Quel est le délai de paiement ?

–T/T (paiement à 100 %) ou (acompte de 50 %, solde de 50 % une semaine avant la livraison).
– L/C (100% Sight L/C), cela doit être négocié en premier.
L'accord de paiement spécifique doit être négocié avec le client.

7. Avez-vous en stock?

– Nous préparerons une grande quantité d’inventaire pour nos produits les plus vendus et nos produits clés. Si vous souhaitez connaître l'inventaire de produits spécifiques, veuillez nous contacter.

8. Quel est votre délai de livraison ?

– Normally 15-25 days.
–La livraison peut être effectuée dans les 7 jours après le contrôle qualité si le stock est suffisant

9. Comment garantissez-vous la qualité ?

– Our company will specify in our contract all the quality and technical requirements for the machines, and we guarantee that the products will meet your requirements completely. And we will indicate it in the contract
– The sales staff will check the production condition of the machine in advance for you from time to time during the production cycle of the machine, and take videos or photos for you. After the production of the product is completed, the sales staff and the quality inspection personnel of the factory will jointly carry out quality inspection for your machine. According to the problems raised in your contract, after all the tests are completed. The delivery will be arranged .We support customers’ request for third party inspection. According to their own needs, customers can find a third party authority to the factory for inspection.
– Our company provides a one-year warranty policy for customers. If there’s anything wrong with the machine, we’ll give you a video guide. If you need machine parts or accessories, the customer will pay the freight and we will provide free machine parts and accessories..After the warranty period, if there is any problem with the machine, the customer will bear the freight.We will sell the parts required by the machine to the customer at the cost price (we guarantee that we will not make profit from the parts). The specific warranty agreement can be negotiated in detail .

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